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1.
You tell us your Complaint
Begin
by clicking the "Start Complaining" button above. You will be given the
choice of telling us about your complaint by phone, e-mail or on-line.
After submitting your complaint, we will respond within 3 business
days, outlining a plan of how to deal with your complaint and quoting a
price for the service.
The price will depend upon the complexity of the complaint, but prices are typically in the range of $50 to $200. | 
