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   Examples of Complaints

   -  Rogers cell phone plan

   -  Overcharge on utility bill

   -  Government run around

   -  Noisy condo neighbor

   -  Long-distance phone scam

   -  YAK broken service agreement

   Media Coverage

CBC Interview

24 hours Article


Toronto Star Article

How It Works

1. You tell us your Complaint

Begin by clicking the "Start Complaining" button above. You will be given the choice of making your complaint "Public" where it is put into a Forum where other people can help you along with DoMyComplaining.com, or keeping your complaint "Private" where it will be handled only by DoMyComplaining.com.

If you select "Private", you will be given the choice of telling us about your complaint by phone, e-mail or on-line. After submitting your complaint, we will respond within 3 business days, outlining a plan of how to deal with your complaint and quoting a price for the service.

If you choose "Public", you will be directed to the Forum where after selecting "New Complaint" you can post your complaint. After 10 business days from posting your complaint, DoMyComplaining.com will summarize all of the posted replies; outline a plan of how to deal with your complaint and quoting a price for the service.

The price will depend upon the complexity of the complaint, but prices are typically in the range of $25 to $200.

 

2.  We do the Complaining

If you accept our service and payment is made we will make your complaint within 7 business days. To build your case, we first proceed by gathering all the necessary information from you and discussing the specifics of the complaint we will be making on your behalf.

 

3. You see the results

After we make your complaint, we wait 7 business days for the other party to provide a satisfactory response. If there is no response or the response is unacceptable we escalate our intervention, often involving directing your complaint to industry associations and ombudspersons

 

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